Abstract:
Primary healthcare is the first level of personal health care services. It represents the whole society approach to health care and focuses on comprehensive aspects of physical, mental, and social health and wellbeing. Rising healthcare cost, shortage of physicians, and the growing number of patients challenge traditional primary healthcare sustainability. Enabling technologies such as mobile app, video, and sensors to deliver health services would boost primary healthcare capacity and allow more patients to engage in a way that independent of time and location. This research aims to conduct a SWOT analysis as an environmental scan of virtual medical services in primary healthcare and explore the internal and external related factors.