Teaching Case Study: The ERP (Enterprise Resource Planning) Conundrum
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Authors
McAdams, Arthur C. III
Issue Date
2015-03-27
Type
Presentation
Language
en_US
Keywords
Business , Enterprise resource planning (ERP)
Alternative Title
Abstract
This case highlights a predicament that is common in corporations. A large multinational company, which in fictitiously named Dunder Mifflin, Inc. (DMI), chose to embark on an ERP strategy with the hope that it would modernize their back office and position them for future growth. The ERP project, which is still not fully implemented, endured a series of disruptions and disappointments, which caused a number of issues.