Improving ELI Friday Afternoon Afterschool Activities via Service Engineering Models
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Authors
Zhang, Pei
Sun, Juxia
Issue Date
2012
Type
Presentation
Language
Keywords
Faculty research day
Alternative Title
Abstract
Description
This project focuses on the improving process for ELI Friday Afternoon Afterschool Activities and improving the organizing of the afterschool activities better in the coming sessions. The main method for the team to collect data was from doing a survey about the feedbacks and attendance of the activities in last 2 to 4 months. After analysis the data, modeling the data by the service management methods, the Friday Afternoon Activities become the major problem and would be improved by this project.
Citation
Poster 38