Exploratory Research on Change Readiness to Drive Organizational Excellence
Loading...
Authors
Cavanaugh, Peter
McAdams, Arthur
Tenney, Dan
Issue Date
2023-03-24
Type
Other
Language
en_US
Keywords
Change Management, Change Agility, Organizational Excellence, Assessment, Business Management
Alternative Title
Abstract
Organizations that do not change cannot adapt to current and future market and customer needs. Examples of exogenous change are omnipresent, such as Artificial Intelligence, Supply Chain Disruption. The fact that change processes have been studied and several models have been advanced to explain the change process does not make change any easier for the person that needs to change, nor the organization. One definition of a high performing organization is that it continuously seeks better ways accomplish its mission, this implies that one characteristic of a high performing organization is change agility. This exploratory research seeks to build a framework for organizations to use in teams at multiple levels to better understand their ability to and resistance to change. Many, if not most, change models have three fundamental phases of the change process; an awareness of the current state, an aspirational desired state, a transition phase from current state to the desired state. This research focuses on building an assessment of the organization's readiness to change to is responsive to current exogenous change stimuli.
Description
UB Rise 2023
Department of Technology Management